Resolute Claims are a specialist financial services consultancy firm that specialise in helping customers appeal declined or rejected insurance claims and make insurance complaints.

We specialise in personal insurance products and our service covers declined claims on:

• Life Insurance
• Critical Illness Insurance
• Income Protection
• Total Permanent Disability
• Terminal Illness

We offer a free review service where we will check every aspect of your claim to ensure that you have been treated fairly. This means reviewing all the information relating to your case and honestly telling you what we think. If we believe you have been unfairly treated we can act on your behalf, and draw on our experience and expertise to try and achieve the best possible outcome for you.

As an organisation, we believe it is essential that your insurance company make the right decision when assessing your claim. Often you and your family’s financial security depends on a successful claim being made. Many people feel they have been treated unfairly by insurance companies, whether your claim has been declined for non-disclosure or an illness hasn’t met the insurance companies’ ‘criteria’, we’re here to help.

At Resolute we represent some of the most vulnerable customers in the financial service industry, ensuring they get fair representation and an outcome they deserve. As such we have a very personal and bespoke service. We understand the frustrations of making an insurance claim, being kept in the dark, no regular updates, no one getting back to you, paperwork going missing etc. At Resolute we offer regular updates and promise to respond to any emails or correspondence within three working hours. We will also ensure that any information we receive relating to your case is actioned within 48 hours.

So even if you would just like a friendly chat to discuss you claim or would like us to become more involved, speak to us today on 0333 050 8792 (local rate and inclusive of minutes on mobiles), email claims@resclaim.co.uk or book an appointment to speak with one of our consultants here.

At Resolute Claims we specialise in helping customers who have attempted to claim on Life, Critical Illness, Total Permanent Disability or Income Protection insurance and have unfortunately been rejected. The reasons this can happen vary from case to case and as such we take a unique and bespoke approach for each of our customers.

We understand that when you have lost a loved one or are suffering from ill health, the last thing you need is financial hardship. Understanding complex insurance jargon and regulations can be tough at the best of times.

We are not a “light touch service” that simply send copy and paste complaints to financial service providers. Each claim we make takes hours of research and investigation before your insurance complaint is ready to go. We want to give your insurance complaint the best possible chance of success. Resolute Claims are confident our service will not be beaten either. We are not an organisation that simply wants a large volume of claims and our advisers are only given a certain amount of cases that allow them to focus exclusively on providing you a great service and working towards a positive outcome. We offer bespoke solutions to clients such as regular updates, dedicated advisers (who you can always reach) and fast response times (within an hour) to any enquiry you have.

As such, this level of service is reflective of our fees. The amount of investigation and work that goes into building the strongest possible case is substantial. We also work on a no win no fee basis which means if we advocate on your behalf, we truly believe there is a strong case to be made for your claim.

Resolute Claims believe in fairness and transparency and will always let you know how much something will cost before you commit to using our services. If you have any questions about our service or how much it costs, please speak with one of our representatives today on 0333 050 8792 (local rate number).

To learn more about how we can help you appeal a declined insurance claim here.